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Blank Page when signing into Office 365 using Chromium (Fixed)

Pete Lombardo

Symptom: A blank page when accessing https://outlook.office365.com, https://login.microsoftonline.com, or most other Microsoft sites.

Cause: An untrusted root certificate.

Solution: Add the proper Symantec root CA.

  1. Paste in the following into a new file called symantec-ca.cer
-----BEGIN CERTIFICATE-----

MIIFODCCBCCgAwIBAgIQUT+5dDhwtzRAQY0wkwaZ/zANBgkqhkiG9w0BAQsFADCB

yjELMAkGA1UEBhMCVVMxFzAVBgNVBAoTDlZlcmlTaWduLCBJbmMuMR8wHQYDVQQL

ExZWZXJpU2lnbiBUcnVzdCBOZXR3b3JrMTowOAYDVQQLEzEoYykgMjAwNiBWZXJp

U2lnbiwgSW5jLiAtIEZvciBhdXRob3JpemVkIHVzZSBvbmx5MUUwQwYDVQQDEzxW

ZXJpU2lnbiBDbGFzcyAzIFB1YmxpYyBQcmltYXJ5IENlcnRpZmljYXRpb24gQXV0

aG9yaXR5IC0gRzUwHhcNMTMxMDMxMDAwMDAwWhcNMjMxMDMwMjM1OTU5WjB+MQsw

CQYDVQQGEwJVUzEdMBsGA1UEChMUU3ltYW50ZWMgQ29ycG9yYXRpb24xHzAdBgNV

BAsTFlN5bWFudGVjIFRydXN0IE5ldHdvcmsxLzAtBgNVBAMTJlN5bWFudGVjIENs

YXNzIDMgU2VjdXJlIFNlcnZlciBDQSAtIEc0MIIBIjANBgkqhkiG9w0BAQEFAAOC

AQ8AMIIBCgKCAQEAstgFyhx0LbUXVjnFSlIJluhL2AzxaJ+aQihiw6UwU35VEYJb

A3oNL+F5BMm0lncZgQGUWfm893qZJ4Itt4PdWid/sgN6nFMl6UgfRk/InSn4vnlW

9vf92Tpo2otLgjNBEsPIPMzWlnqEIRoiBAMnF4scaGGTDw5RgDMdtLXO637QYqzu

s3sBdO9pNevK1T2p7peYyo2qRA4lmUoVlqTObQJUHypqJuIGOmNIrLRM0XWTUP8T

L9ba4cYY9Z/JJV3zADreJk20KQnNDz0jbxZKgRb78oMQw7jW2FUyPfG9D72MUpVK

Fpd6UiFjdS8W+cRmvvW1Cdj/JwDNRHxvSz+w9wIDAQABo4IBYzCCAV8wEgYDVR0T

AQH/BAgwBgEB/wIBADAwBgNVHR8EKTAnMCWgI6Ahhh9odHRwOi8vczEuc3ltY2Iu

Y29tL3BjYTMtZzUuY3JsMA4GA1UdDwEB/wQEAwIBBjAvBggrBgEFBQcBAQQjMCEw

HwYIKwYBBQUHMAGGE2h0dHA6Ly9zMi5zeW1jYi5jb20wawYDVR0gBGQwYjBgBgpg

hkgBhvhFAQc2MFIwJgYIKwYBBQUHAgEWGmh0dHA6Ly93d3cuc3ltYXV0aC5jb20v

Y3BzMCgGCCsGAQUFBwICMBwaGmh0dHA6Ly93d3cuc3ltYXV0aC5jb20vcnBhMCkG

A1UdEQQiMCCkHjAcMRowGAYDVQQDExFTeW1hbnRlY1BLSS0xLTUzNDAdBgNVHQ4E

FgQUX2DPYZBV34RDFIpgKrL1evRDGO8wHwYDVR0jBBgwFoAUf9Nlp8Ld7LvwMAnz

Qzn6Aq8zMTMwDQYJKoZIhvcNAQELBQADggEBAF6UVkndji1l9cE2UbYD49qecxny

H1mrWH5sJgUs+oHXXCMXIiw3k/eG7IXmsKP9H+IyqEVv4dn7ua/ScKAyQmW/hP4W

Ko8/xabWo5N9Q+l0IZE1KPRj6S7t9/Vcf0uatSDpCr3gRRAMFJSaXaXjS5HoJJtG

QGX0InLNmfiIEfXzf+YzguaoxX7+0AjiJVgIcWjmzaLmFN5OUiQt/eV5E1PnXi8t

TRttQBVSK/eHiXgSgW7ZTaoteNTCLD0IX4eRnh8OsN4wUmSGiaqdZpwOdgyA8nTY

Kvi4Os7X1g8RvmurFPW9QaAiY4nxug9vKWNmLT+sjHLF+8fk1A/yO0+MKcc=

-----END CERTIFICATE-----
  1. Open Settings->Manage Certificates
  2. Browse to Authorities->Import
  3. Open the symantec-ca.cer file that you saved earlier
  4. That’s it! Now you should be able to access Office 365.